Optimize Commerce Operations with Powerful Business Analytics
Streamline commerce complexity with real-time visibility and operational insights provided by Pivotree Control Tower.
Exceed Customer Expectations with Proactive eCommerce Analytics
Service issues? Address the root cause.
System down? Fix it fast.
Return costs skyrocketing? Learn why.
Monitor End-to-end Operations with Data Visualization, Proactive Alerts, and Business Analytics
Improve CX with data-driven insights across commerce operations.
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Solve problems faster with proactive alerts, notifications, and automated fixes.
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Reduce admin time and costs with native integration to leading commerce systems.
Make Informed Decisions with Out-of-the-box Dashboards and Integration with Leading Commerce, OMS, and Data Applications
Control Tower provides strategic insights into key performance indicators and commerce and data application health. Here are just a few of the available dashboards.
Prevent Returns and Avoid Cancellations with Actionable Data
See what is being returned or cancelled, and why, to prevent losses and improve customer satisfaction.
Understand Store Performance with Drill Down Capabilities
Monitor store service levels and gain insights into staffing demands and workload trends.
Dig Deep Into Data Health for Optimal Performance
Assess and monitor the quality, consistency, and security of product, customer, and supplier data.
Optimize Inventory Levels
Keep an eye on inventory, what’s selling and where, to meet and exceed customer expectations.
Clients like Psycho Bunny use Control Tower to monitor their eCommerce analytics and the overall health of their order management and fulfillment operations. Read this case study to learn more about Psycho Bunny’s digital transformation
Improve Business Decisions with Pivotree’s Commerce and Data Health Analytics
Created for Commerce operations executives and managers, Control Tower provides strategic insights and real time monitoring to make your decisions impactful and your operations run smoothly.
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Gain Real-time, End-to-end Visibility
Offers continuous visibility across Commerce operations, such as product and customer data health, order fulfillment, inventory levels, shipment status, and eCommerce performance.
Configured Reports and Dashboards for Each User
Pre-built, configurable dashboards for roles like regional managers, store managers, warehouse managers, product managers, and data stewards, to ensure relevant insights are easily accessible.
Control Costs and Risks Across Operations
Track KPIs specific to each function, like order processing times, store fulfillment performance, and product returns, to identify risks, costs, and inefficiencies.
Dig Deep Into Product, Customer and Supplier Data Health
Assess the quality, consistency, and security of product, customer, and supplier data to ensure optimal performance.
Improve Decision Making and Communication
Gain operational and technical insights while facilitating collaboration and coordination. Includes out-of-the-box integration with the commonly used collaboration and workflow tools like Google Mail, Jira, Microsoft Outlook, Microsoft Teams, Slack, and ServiceNow.
Address Problems Quickly
Instant alerts highlight problems such as delayed shipments or inventory shortages, so you can address them quickly.